Returning a patient to Turkey from abroad, or arranging a transfer from Turkey to a hospital in another country, requires medical and operational preparation. When discussing an international air ambulance request with MEK JET, define the complete journey between hospitals as well as the flight. The plan should make the handover between the sending hospital, transport teams and receiving hospital clear.
A check for your particular itinerary
Track medical information separately from travel and operational documents in an international transfer. Identify who provides each document and when the receiving centre will confirm acceptance. If a connection or stop is proposed, ask for patient support, waiting arrangements and handover responsibility throughout every leg.
The main planning stages
- Initial request: The current country and hospital, intended receiving hospital, timing and companion requirements establish the enquiry.
- Medical assessment: A current medical summary and any further requested information help the relevant teams assess transport support needs.
- Receiving-hospital acceptance: The department, bed arrangements and expected handover time are confirmed.
- Operational planning: Aircraft and team availability, airports, permits, travel documents and ground ambulance connections are coordinated.
- Scope and confirmation: The written quotation, payment responsibility, companion arrangements and change conditions are clarified.
Is the airport-to-airport flight the whole service?
The flight is only one part of the journey. Travel from the sending hospital to the departure airport and from the arrival airport to the receiving hospital needs separate arrangements. The written scope should identify who organizes each ground ambulance, where medical responsibility is handed over and who coordinates communications.
If a fuel stop or aircraft change is anticipated, ask how it affects the overall schedule and connections. Flight time and total hospital-to-hospital transfer time are different measures.
Patient and companion documents
A current medical summary and documents requested by the relevant teams support the assessment. Patient and companion passport, visa and entry requirements must also be checked. A medical transfer does not automatically remove border-entry requirements. Our documents guide helps with initial preparation; person-specific and country-specific requirements should be verified with the relevant authorities.
How are team roles defined?
The roles of doctors, nurses or other medical personnel are defined around the case and transport assessment. The operations team coordinates aircraft, airports, ground connections and timing. These responsibilities complement each other. Read about medical team and operations roles.
Transport options and quotation
A dedicated air ambulance and a commercial-flight patient transfer are assessed against clinical suitability and operational conditions. A lower proposed cost alone cannot determine the appropriate choice. Our comparison guide explains the planning differences.
The quote is specific to the route, positioning, medical support, airport services and ground connections. The air ambulance cost guide lists questions to ask when comparing proposals.
A short template for your first transfer enquiry
You can begin with: “The patient is in [country/city], the destination is [country/city], the preferred timing is [date/flexibility], the receiving hospital is [confirmed/not yet confirmed], and there are [number] companions. Please contact me about a hospital-to-hospital transfer and a written service scope.”
Do not upload medical reports or identity and passport images through a general contact form. Use the appropriate sharing channel provided by the team for detailed medical and identity documents. An initial enquiry does not establish medical suitability or a confirmed departure.
Check the written quotation for ground ambulances at both ends, flight scope, companion arrangements, possible waiting or fuel stops, payment responsibility and change conditions. If receiving-hospital acceptance is pending, state this at the outset rather than treating it as confirmed.
Send your initial international transfer enquiry.
Frequently asked questions
Can an insurer or assistance company be involved?
Case management and payment approval need to be clarified with the insurer or assistance company. Confirm the authorized scope and payment responsibility in writing.
When is departure confirmed?
The programme can be confirmed after the medical assessment, hospital acceptance, aircraft and team availability and relevant operational approvals are established.
Discuss your international patient transfer with MEK JET. Telephone: +90 541 570 99 11.
